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FAQs

Shipping and Delivery 

At 1Z 2Z 3Z, we ship our products through the United States Postal Service. All orders placed Monday through Friday will be shipped within 24 hours of your purchase. Orders placed on weekends will be sent out on the next business day.

We would be happy to help accommodate any specific shipping requests. Please contact us at info@1z2z3zshop.com for more information.

Return Policy

We want every item you purchase from 1Z 2Z 3Z to fill you with complete joy. However, we know that sometimes buying for little ones is challenging. 

If you would like to return or exchange an item purchased online, please refer to our full policy below:

Merchandise can be returned for store credit only in its original condition with tags attached. We require an original receipt of the items purchased and ask that customers request the return or exchange within 30 days of the purchase. All sale items are final. 

When shipping your return, please send your package to our store address. You will receive your store credit by email upon its arrival to us.

401 Libbie Avenue, Suite #4                                                               
Richmond, Virginia                                                                                       
23226
 

If you have further questions, please contact info@1z2z3zshop.com.

Sizing

At 1Z 2Z 3Z, we understand that finding the perfect fit for your little one can be a feat. Let us help! We supply our customers with size charts from our favorite brands as well as provide insight from our own experiences. Email info@1z2z3zshop.com.

Vendor Inquiries 

We love discovering new, fabulous brands and their products that seek a future home in our store. Send your line sheet over to us at info@1z2z3zshop.com.